We Are Here to Make Your Stay Relaxing, Fun, and Accessible

 

Here at Ocean Reef Resort in Myrtle Beach, SC, we are committed to not only providing our guests with an amazing time on their vacation but also for our guests to have a safe and accessible vacation.  As part of our commitment, we have paid special attention to various facilities and security systems around the resort to ensure our guests, and those guests requiring special assistance, feel welcome and safe.  These updates include but are not limited to:

  • Installation of strobe and visual emergency alarms for the hearing impaired in all rooms and common areas of the resort.
  • Installation of fire sprinkler systems installed in all rooms of the South and North Towers as well as all common areas of the resort, except for hallways.
  • Installation of fire extinguishers in visible locations in all hallways of the resort.
  • Access to portable pool lift usage with up to date trained staff to assist on property during pool operating hours.
  • Accessibility to public restrooms with mobility features including wide doors and handrails.
  • Specifically outlined handicap parking spaces in all on-property parking lots.
  • Wheelchair accessible beach access points located at public beach access on 73rd Avenue North, on the north side of Grande Cayman Resort.
  • Fully accessible guest floors by elevator without the interference of steps in all buildings.
  • Installation of emergency communication systems in all elevators.
  • Mounted directional signage that includes Braille and/or raised lettering.
  • 32” clear passage width accessibility throughout the guestrooms and common areas of the resort.
  • Registered service animals are welcome except for in pools.
  • Closed-captioning settings for all guestroom televisions.
  • Around the clock surveillance equipment positioned covering all entrances and exits.

Should any guest at any time need additional assistance navigating the resort grounds, our staff is fully prepared to offer onsite assistance.

 

Can We Assist You?

Our guest services team is here to help you plan your trip and ensure your vacation addresses any and all needs you may have.  Please feel free to reach out to us through our contact form at www.oceanreefmyrtlebeach.com/contact-us or call us at (855) 571-0904 and let us know how we can help.

 

Ocean Reef Resort is committed to helping its guests with disabilities and special needs.  Not only are we doing everything possible at the resort to make you feel welcome, but we are also ensuring our guests are able to browse our website with ease. This website is built and audited for conformance with generally-recognized and accepted guidelines and/or standards for website accessibility, which can be found at https://www.w3.org/TR/WCAG20/. We will make all reasonable efforts in order to improve guest usability of our site and if you have a suggestion you may contact us at [email protected].

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